Bright Breaks Members \u2013 Step Tracking FAQ<\/strong><\/h2>\n\n\n\nUpdated April 2, 2026<\/p>\n\n\n\n
Connecting and Syncing Your Step Tracker<\/h2>\n\n\n\n
How do I connect my step tracker?<\/strong><\/p>\n\n\n\n\n- Download the Bright Breaks\u00a0 iOS<\/a> or Android <\/a>app and sign in or create your account.\u00a0<\/li>\n\n\n\n
- On the bottom left corner, tap Account > Connected Apps<\/li>\n\n\n\n
- Connect Apple Health or Health Connect\u00a0<\/li>\n\n\n\n
- Go through the remaining steps as presented to finish the connection.\u00a0<\/li>\n\n\n\n
- You\u2019ll be able to see your step count increase on the leaderboard<\/a><\/li>\n<\/ol>\n\n\n\n
![\"\"](\"https:\/\/learn.brightbreaks.com\/learn\/wp-content\/uploads\/2026\/04\/image-1024x1024.png\")
<\/figure>\n\n\n\nMy steps aren\u2019t syncing from my wearable, how do I fix this?<\/strong>
<\/strong>Bright Breaks uses Apple Health or Health Connect as the data source. If you notice your steps aren\u2019t syncing between a wearable and the leaderboard, then the wearable isn\u2019t syncing properly or in a timely manner with Apple Health or Health Connect.<\/p>\n\n\n\nAfter connecting your wearable to Apple Health or Health Connect, try these solutions to optimize step syncing for Bright Breaks step challenges:
Apple Health<\/p>\n\n\n\n
Apple devices are prioritized to sync data by default, unless changed by taking the steps below.<\/p>\n\n\n\n
\n- Click the four square icon \u2018Browse\u2019 (bottom left corner)<\/li>\n\n\n\n
- Tap Activity > Steps, then scroll to the bottom and tap Data Sources & Access<\/li>\n\n\n\n
- Ensure that Bright Breaks is allowed to read data<\/li>\n\n\n\n
- Scroll down to Data Sources and re-arrange your wearable to be the top of the list of devices<\/li>\n<\/ol>\n\n\n\n
Health Connect<\/p>\n\n\n\n
Disable write access for step data except your wearable.<\/p>\n\n\n\n
\n- Open Health Connect<\/li>\n\n\n\n
- Tap on \u2018Permissions and Data\u2019 > \u2018App Permissions\u2019<\/li>\n\n\n\n
- From the list of data types, select \u2018Steps\u2019<\/li>\n\n\n\n
- From the list of data types that can write Steps data, disable all but your wearable device<\/li>\n<\/ol>\n\n\n\n
Depending on your wearable, there may need to be additional steps taken. Searching \u2018how to prioritize <your wearable> step syncing with Apple Health\/Health Connect\u201d in a search engine is a good place to start for more specific advice.<\/p>\n\n\n\n
I connected my step tracker but now I don\u2019t want my steps to appear on the leaderboard, what do I do?<\/strong><\/p>\n\n\n\nClick the \u2018Opt-out of leaderboard\u2019 link at the top of the leaderboard<\/a>. You can opt back in anytime!<\/p>\n\n\n\nAdditional Support<\/h2>\n\n\n\n
I still need help\u2014what do I do?<\/strong>
<\/strong>We\u2019re here for you. Reach out to support@brightbreaks.com.<\/p>\n","protected":false},"excerpt":{"rendered":"Download the information below in PDF format to circulate among your org members by clicking the button below. Bright Breaks Members \u2013 Step Tracking FAQ Updated April 2, 2026 Connecting and Syncing Your Step Tracker How do I connect my <\/p>\n
- \n
- Download the Bright Breaks\u00a0 iOS<\/a> or Android <\/a>app and sign in or create your account.\u00a0<\/li>\n\n\n\n
- On the bottom left corner, tap Account > Connected Apps<\/li>\n\n\n\n
- Connect Apple Health or Health Connect\u00a0<\/li>\n\n\n\n
- Go through the remaining steps as presented to finish the connection.\u00a0<\/li>\n\n\n\n
- You\u2019ll be able to see your step count increase on the leaderboard<\/a><\/li>\n<\/ol>\n\n\n\n
<\/figure>\n\n\n\nMy steps aren\u2019t syncing from my wearable, how do I fix this?<\/strong>
<\/strong>Bright Breaks uses Apple Health or Health Connect as the data source. If you notice your steps aren\u2019t syncing between a wearable and the leaderboard, then the wearable isn\u2019t syncing properly or in a timely manner with Apple Health or Health Connect.<\/p>\n\n\n\nAfter connecting your wearable to Apple Health or Health Connect, try these solutions to optimize step syncing for Bright Breaks step challenges:
Apple Health<\/p>\n\n\n\nApple devices are prioritized to sync data by default, unless changed by taking the steps below.<\/p>\n\n\n\n
- \n
- Click the four square icon \u2018Browse\u2019 (bottom left corner)<\/li>\n\n\n\n
- Tap Activity > Steps, then scroll to the bottom and tap Data Sources & Access<\/li>\n\n\n\n
- Ensure that Bright Breaks is allowed to read data<\/li>\n\n\n\n
- Scroll down to Data Sources and re-arrange your wearable to be the top of the list of devices<\/li>\n<\/ol>\n\n\n\n
Health Connect<\/p>\n\n\n\n
Disable write access for step data except your wearable.<\/p>\n\n\n\n
- \n
- Open Health Connect<\/li>\n\n\n\n
- Tap on \u2018Permissions and Data\u2019 > \u2018App Permissions\u2019<\/li>\n\n\n\n
- From the list of data types, select \u2018Steps\u2019<\/li>\n\n\n\n
- From the list of data types that can write Steps data, disable all but your wearable device<\/li>\n<\/ol>\n\n\n\n
Depending on your wearable, there may need to be additional steps taken. Searching \u2018how to prioritize <your wearable> step syncing with Apple Health\/Health Connect\u201d in a search engine is a good place to start for more specific advice.<\/p>\n\n\n\n
I connected my step tracker but now I don\u2019t want my steps to appear on the leaderboard, what do I do?<\/strong><\/p>\n\n\n\n
Click the \u2018Opt-out of leaderboard\u2019 link at the top of the leaderboard<\/a>. You can opt back in anytime!<\/p>\n\n\n\n
Additional Support<\/h2>\n\n\n\n
I still need help\u2014what do I do?<\/strong>
<\/strong>We\u2019re here for you. Reach out to support@brightbreaks.com.<\/p>\n","protected":false},"excerpt":{"rendered":"Download the information below in PDF format to circulate among your org members by clicking the button below. Bright Breaks Members \u2013 Step Tracking FAQ Updated April 2, 2026 Connecting and Syncing Your Step Tracker How do I connect my <\/p>\n